Terms & Conditions

Who You Are Contracting With

DotDot is operated as a sole proprietorship registered in Israel by Chloé Sarah Flam (פלם קלואה שרה), trading as Sivoov. When these terms say “we” or “us”, that is who they mean. You can reach us at [email protected].

Your Account

• •You are responsible for keeping your account secure
• •One account per person
• •Usernames must be appropriate and not impersonate others

Acceptable Use

You agree not to:

• •Use DotDot to harass, stalk, or intimidate anyone
• •Impersonate another person or runner
• •Access data you are not authorized to view
• •Interfere with the service or other users' experience

Your Content

You own your data. By using DotDot, you grant us permission to display your running data and profile information according to your privacy settings. You can change these settings or delete your data at any time.

The Service

• •DotDot is provided "as is" without warranties of any kind
• •We do not guarantee 100% uptime or uninterrupted service
• •We may modify or discontinue features with reasonable notice

Payments and Billing

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles all billing enquiries and returns on our behalf.

• •Charges appear on your statement as PADDLE.NET*, not as DotDot
• •Prices are shown before checkout in your local currency where supported, and any sales tax or VAT is calculated and collected by Paddle at checkout
• •Annual plans renew automatically until cancelled. You can cancel at any time from your dashboard or from the receipt Paddle emails you
• •We will email you before any price change takes effect, and it never applies to a period you have already paid for

Refunds and Cancellations

If a paid plan is not what you expected, we refund it. No form to fill in and no reason required — email [email protected] and we will arrange it with Paddle.

• •Annual plans: full refund within 14 days of purchase or renewal
• •One-off passes covering a single event: full refund within 14 days of purchase, as long as the event window has not started
• •Cancelling stops the next renewal and you keep access until the end of the period you have paid for. We do not pro-rate a part-used period
• •If we discontinue a paid feature you are actively paying for, we refund the unused remainder

Limitation of Liability

DotDot is not responsible for GPS inaccuracies, delays in real-time tracking, or decisions made based on tracking data. Real-time location tracking depends on your device and network conditions.

Termination

• •You can delete your account at any time from your dashboard
• •We may suspend or terminate accounts that violate these terms

Changes to Terms

We may update these terms from time to time. Continued use of DotDot after changes are posted means you accept the updated terms.

Governing Law

These terms are governed by the laws of the State of Israel, and any dispute arising from them or from your use of DotDot will be subject to the exclusive jurisdiction of the competent courts of Israel.